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ITHEMIFecha de consulta 20 de febrero de 2025, 10:54
Como evito que un usuario re inscriba en nninguno de los formularios. Para Banearlo. Queremos evitar que algunos usuarios que incumplen las reglas se inscriban.
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Arslan Jotform SupportFecha de respuesta 20 de febrero de 2025, 13:18
Hi ITHEMI,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, you can enable Unique Submission or Unique Field from your Form Settings to prevent from multiple form submissions. Let me walk you through it:
1. Open your form in Form Builder, in the orange navigation bar a t the top of the page, click on Settings.
2. In the menu that appears on the left side of the screen, click on Form Settings, and then click on Show More Options.
3. Scroll Down to Unique Submission, click on No Check, and then select Check Cookies and IP Addresses from dropdown list.
4. Now, click on No Check under Unique Field, and then select a field. -
ITHEMIFecha de respuesta 20 de febrero de 2025, 13:30
Sorry, this is to prevent an email and phone number from being registered in any form. In other words, the user is banned. Like a blacklist.
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Arslan Jotform SupportFecha de respuesta 20 de febrero de 2025, 14:20
Hi ITHEMI,
Unfortunately, it is not possible to block a user from filling out your form. However, if you have his/her email address, you can add a Show/Hide Field conditions for them not to be able to submit the form. Let me walk you through it:
1. Open your form in Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. In the menu that appears on the left side of the screen, click on Conditions.
3. Click on Add Conditions, and then select Show/Hide Field.
You can also password protect your forms, and then share the password and form with the users.Give it a try and reach out again if you have any other questions.
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