Not able to move a form to a team in the workspace

Hi, when I try to move the form Test PowerBI to team Test Power BI, after 1 or 2 minutes, show me that message, pls give a solution
Is urgent!
Thanks in advance, regards

Hi Fabián,

I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

Thanks for your patience.

Hi Fabián,

It could have been a temporary issue. Can you try logging out of your account and logging back in to see if that works? If this doesn't work, can you give us access to your account? Don't worry, you can disable that again after we're done checking things out. Let me show you how to do it:



1. In the upper-right corner of your My Forms page, click on your Avatar/Profile Image icon.

2. In the small window that opens, click on Settings.

3. In the panel on the left, click on the Security tab.

4. Then, on the bottom-right side of the page, toggle Jotform Support Access to the On position.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Hi Ozan,

the issue was resolved.

Thanks, FG