Agregar Campo de formulario a el correo de confirmacion

  • Datatrack
    Fecha de consulta 4 de diciembre de 2024, 11:19

    Buenos dias JOTFORM

    cordial saludo


    Requiero asistencia con la opcion de agregar un campo a el correo de confirmacion para agregar el identificador para cada uno ya que actualmente solo me despliega dos en la lsita de opciones en los campos del formulario:

    Agregar Campo de formulario a el correo de confirmacion Image 1 Screenshot 20

    Gracias estaremos atentos a su respuesta.


  • Bojan Support Team Lead
    Fecha de respuesta 4 de diciembre de 2024, 13:59

    Hi Datatrack,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, it seems like you are checking the wrong dropdown menu. Let me show you where to find the field list:

    1. Open your form in the form builder, and click on the Settings from the top orange bar.
    2. Select Emails from the left side.
    3. Hover over your Notification and click on the Pen icon.

    Agregar Campo de formulario a el correo de confirmacion Image 1 Screenshot 30

    From here, ensure to click on the blue button with the label Form Fields, under the email content:

    Agregar Campo de formulario a el correo de confirmacion Image 2 Screenshot 41

    You will be able to locate all form fields here.

    In case you wish to use a field in your subject, but you are unable to see the field in the dropdown, try to clear cache and cookies from your browser, and then try to add them again. I have also cleared your form cache, which should also help.

    Give it a try and let us know if you have any other questions.

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