Solicitud para mover un formulario

  • Doncella_Academy
    Fecha de consulta 8 de noviembre de 2024, 15:55

    Saludos,

    Favor colaborarnos para migrar el siguiente formulario de la cuenta academy@doncella.com.do al nuevo correo yajairalebron@doncella.com.do. Esto a razón de que el mismo fue actualizado y el dominio de la cuenta anterior será inhabilitada.


    Link Formulario:

    https://form.jotform.com/230444988714061

  • Rhina Jotform Support
    Fecha de respuesta 8 de noviembre de 2024, 16:20

    Hi Yajaira,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, We can transfer the form to another account. Note that once forms are transferred from your account to another account, that person becomes the new owner of those forms. This means that the transfer can’t be reversed unless the new owner provides explicit approval to return the forms to your account. If you're using a custom URL for your forms, the new owner will also have to set them up again because the old custom URL won’t work after the transfer. If this is ok with you, we’ll go ahead with transferring the forms.

    Once we hear back from you, we'll be able to help you with this.

    Solicitud para mover un formulario Image 1 Screenshot 20

  • Doncella_Academy
    Fecha de respuesta 18 de noviembre de 2024, 7:07

    Gracias por las gestiones Rhina.

    Favor proceder con la transferencia del formulario a la cuenta solicitada.

    También deseamos transferir este otro:

    https://form.jotform.com/242295129556867

    Ambos a la misma cuenta:yajairalebron@doncella.com.do

    Anticipadas gracias,

  • Sheena Jotform Support
    Fecha de respuesta 18 de noviembre de 2024, 7:22

    Hi Doncella_Academy, 

    As per checking, there is no account created with the email yajairalebron@doncella.com.do. Can you please ask them to sign up for an account first so we can proceed with the transfer?

    Once we hear back from you, we'll be able to move forward with a solution.


  • Fecha de respuesta 23 de noviembre de 2024, 7:54

    Saludos,

    Disculpe, no había visto su respuesta. La cuenta ya ha sido registrada. Favor validar.

    Muchas gracias,

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