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lgingenieriaspaFecha de consulta 30 de octubre de 2024, 10:22
Quiero entender los tipos de planes de pago que cuentas, el plan bronce dice que puedo crear 25 tipos de formularios, con 1000 envíos al mes, esto último es 1000 envíos por cada formulario?
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Haseeb Jotform SupportFecha de respuesta 30 de octubre de 2024, 10:45
Hi lgingenieriaspa,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, If you have a bronze plan you can have 25 active forms on your account. The form limit is the maximum number of forms that can be active in your account, this limit doesn't get reset and should be handled manually.
However, the monthly submission limit of 1000 submissions is the total number of entries from all your forms or imports your account can have monthly. You can check for the monthly limits reset date in your Account Usage page. You can also check our guide, Understanding Your Account Usage and Limits. Also, you can check our guide: How to upgrade your account.
Give it a try and let us know if you need any help.
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lgingenieriaspaFecha de respuesta 30 de octubre de 2024, 13:10I thank you for your prompt response.Due to the volume of data that we are going to use as a company, I will
need the GOLD plan, is there any way that they can pay me for my current
purchase and be able to pay the difference to the GOLD plan?
El mié, 30 oct 2024 a las 11:45, Jotform (<noreply>) escribió:
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Camila Jotform SupportFecha de respuesta 30 de octubre de 2024, 13:25
Hi Oscar,
As for your other question, I've moved that to a new thread. You can check that out here.
Let us know if there’s anything else we can help you with.