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digitalfumysamFecha de consulta 30 de octubre de 2024, 5:26
Hola existe la posibilidad de que otra cuenta quede como dueño del formulario, y yo solo como compartido. Osea que ya no sea asignado sino como propio.
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Mary Eden Jotform SupportFecha de respuesta 30 de octubre de 2024, 5:40
Hello Fumysam,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, keep in mind that our Starter, Bronze, Silver, and Gold plans are individual, single-user plans. It's not possible to add another user to a specific account. If you need an account that allows multiple users, you can upgrade to Jotform Enterprise. Enterprise accounts can accommodate everyone on your team while giving you full control and visibility into each action taken by members of your team.
Alternatively, you can use our Form Collaboration feature which allows multiple team members to work on the same form. If you need access to the submission data of the form that you're referring to, then you can advise the owner of the form to share that form's Jotform Table with you. You can check our guide on How to Share Your Jotform Tables and Collaborate.
Reach out again if there’s anything else we can help you with.
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Mary Eden Jotform SupportFecha de respuesta 30 de octubre de 2024, 5:45
Hello Fumysam,
Also, if you want to move your form to another account, you can do so, but once the forms are transferred from your account to another, that person becomes the new owner of those forms.
This means that the transfer can’t be reversed unless the new owner provides explicit approval to return the forms to your account. If you're using a custom URL for your forms, the new owner will also have to set them up again because the old custom URL won’t work after the transfer. If this is ok with you, we’ll go ahead with transferring the forms.
Reach out again if there’s anything else we can help you with.
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digitalfumysamFecha de respuesta 30 de octubre de 2024, 6:22
Como se hace esto que me dijo, me podría explicar "if you want to move your form to another account, you can do"
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Sonnyfer Jotform SupportFecha de respuesta 30 de octubre de 2024, 6:29
Hi Fumysam,
Check out the steps below on how to request to transfer your forms to another account:
- Log in to your Jotform account.
- Contact Support and request to move your forms.
- In your request, list the URL of your forms to transfer.
- Provide the username or email address of the account where you want to transfer your forms and data.
- Submit the ticket and wait.
Let us know if you need any more help.
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digitalfumysamFecha de respuesta 4 de noviembre de 2024, 21:18
SE PUEDE PASAR TODO JUNTO CON LOS ENVIO Y LA INFORMACIÓN?
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Eliza Jotform SupportFecha de respuesta 4 de noviembre de 2024, 21:22
Hi Fumysam,
Yes, that's right. Once we transfer a form from one account to another, its data will be transferred as well, except for the custom URL if you created one.
Let us know if you have any other questions.
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digitalfumysamFecha de respuesta 5 de noviembre de 2024, 7:42
hola cuenta que quiero enviar los formularios tiene el siguiente correo de usuario fumysamdigital2@gmail.com.
y me gustaría mover estos.
https://www.jotform.com/build/242334765352659.
https://www.jotform.com/build/242346317767665
https://www.jotform.com/build/242256378870667
https://www.jotform.com/build/233303518036650
https://www.jotform.com/build/241014407647047
https://www.jotform.com/build/242337023848659
https://www.jotform.com/build/242046522664656
https://www.jotform.com/build/242065276202651
a la cuenta en cuestión.
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Jovanne Jotform SupportFecha de respuesta 5 de noviembre de 2024, 7:53
Hi Fumysam,
I have successfully moved the form to the account registered to the email address fumysamdigital2@gmail.com,
Let us know if you have any other questions.