Hola buenas noches, quisiera cancelar todas mis subscripciónes por motivo que no la estoy usando y se renuevan cada lunes

Hola buenas noches, quisiera cancelar todas mis subscripciónes por motivo que no la estoy usando y se renuevan cada lunes

Hi Gonzalo,

Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I see that you've read the guide on how to cancel your account subscription. Can you share with us the email address associated with the account that you're referring to so that we can confirm if it's now scheduled to be downgraded back to the Starter plan?

Once we hear back from you, we'll be able to help you with this.