No puedo iniciar sesión en Jotform

Hola yo tengo una cuenta y reestableci la contrasena y le ingreso la nueva y no me deja entrar con la nueva contrasena y ya lo he intentado muchas veces

Hi Nora,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I've flushed your login attempts, you should be login again. Make sure to enter the correct login credentials this time. If your first attempt fails, I suggest resetting your password. Resetting your Jotform account password is easy to do. Let me walk you through it:

1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

2. In the window that opens, click on Forgot Password?.

3. Enter your email address, and then click on Send Reset Instructions.

4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

Reach out again if you need any other help.

Hello, I have an account and I reset the password and I entered the new one and it won't let me enter with the new password and I have already tried it many times

I have changed it and it does not update and it does not let me enter and I don't know why

Hi Nora,

Looks like other users are experiencing the same issue. Our development team is aware of it already, and they are working on it right now. We'll let you know as soon as they get it fixed. In the meantime, could you send us a console report from your browser? This will help our developers who are investigating the issue at the moment.

Give it a try and let us know it goes.