como solicitar continuar llenado de formulario

  • Globalgbi
    Fecha de consulta 29 de octubre de 2024, 12:39

    Hola,


    como solicitar a alguien que envio el formulario a medias que lo termine de llenar. un link o un email.


    el problema es que el email que le llega de continuar da un error dice que ya esta lleno y que no puede seguir .


    Gracias.


    Jotform Thread 20591553 Screenshot
  • Joeni Jotform Support
    Fecha de respuesta 29 de octubre de 2024, 15:39

    Hi Globalgbi,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, The error message indicating that the draft link is already full and you cannot continue might be due to several reasons: There might be a limit on the number of submissions allowed for a particular form, and you've reached that limit. Sometimes, cached data or cookies can cause issues with loading drafts. Clearing your browser's cache and cookies might help. Also, can you please share with us the Form URL of the form you've used so we can replicate the issue on our end?

    Once we hear back from you, we'll be able to help you with this.

  • Globalgbi
    Fecha de respuesta 5 de noviembre de 2024, 15:00

    Hello


    I'm sorry about the late answer, let me explain me better:

    we have a form where you can save and continue later or complete and send.


    once you beggin to fill the form we dont know you begging the filling,


    and if you type send by error witouth finish the form, how can I activate the form or send a link to continue the filling .


    problem 1 i dont know when you start to filling the form , while you onle type save.

    problem 2 once you type send how can i do to send you a continue filling link.


    i hope you understand me

    Thanks.!!



  • Joeni Jotform Support
    Fecha de respuesta 5 de noviembre de 2024, 15:35

    Hi Globalgbi,

    I'm not sure if I understand your first question about "starting to fill out the form, while you only type save", can you explain a bit more so we can have a better idea of what you want to do? Also, for your other questions, If the user accidentally submits the form instead of saving it, you can use the Edit Link Feature. Let me show you how:

    1. In Form Builder, click Settings on the orange navigation bar.
    2. Select Email on the left side menu and click the Pen icon of the Autoresponder Email.
    3. Under the Email Content, click the Form Fields button and select Edit Link.
    4. Then, click Save. como solicitar continuar llenado de formulario Image 1 Screenshot 20

    Give it a try and let us know how it goes.

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