No puedo recibir correo electrónico

Hola,

En mi formulario Reserva Servicios de Accesibilidad no recibo los correos electrónicos al cumplimentarlo, tanto en mi correo electrónico como en el del supuesto usuario que lo cumplimenta.

Gracias y un saludo.

Hi adminit238,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, after checking, I confirmed that it is in our Bounce List. I went ahead and removed your email address from the bounce list. Your email should now receive notification emails.

The bounce list is a list to which an email address is added when an email can't be delivered. It could be due to a non-existent/inactive email address, your mail server being unavailable, your email server has rejected the emails due to suspected spam, your mailbox is full or Jotform is on your blacklist.

To avoid this issue, here is a guide on how to prevent email bouncing. You could also whitelist our IP addresses to avoid emails being blocked due to any security filter, this guide will help you with that.

Let us know if there's anything else we can help you with.