Flujo de trabajo: Formularios que no se muestran en el menú desplegable Agregar un formulario.

Hola,

Estoy creando un flujo donde ingresé una ruta condicional que sigue a "Formulario" y al seleccionar el formulario para la precarga no aparecen todos los formularios publicado en específico https://form.jotform.com/242904631404147.

Enlace de flujo: https://form.jotform.com/242904364053150

Hi Maria ,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Regarding the issue, you will have to delete the workflow of the other form. Here’s how to do it:

1. In Form Builder, click on Settings in the orange navigation bar at the top of the page.
2. Go to the Workflows tab.
3. Click on the Gear icon of the workflow.
   
4. Select Delete.
5. Click on the Gear icon again.
6. Select Purge, and click on Confirm on the popup menu.

Give it a try and let us know how it goes.

Hola James,

Entiendo, si efectivamente ahora si aparece en la lista de formularios.

Otro consulta, si al responder este 2do formulario y quiero activar otro flujo para enviar correo. ¿Cómo lo debo realizar?

Hi Maria,

If you also want to send an email, you can use the split branches in the workflow to create two flows. One for the form and one for sending email. Let me show how:

1. In Workflow builder, click on Add Element on the left side of the screen.

2. Under the Basic Tab, scroll down and click or drag the Split Branches.

3. Connect the email and form element to the Split Branches.

That's it, you can now send an email in the workflow.

Give it a try and let us know how it goes.

Hola,

Quiero crear un flujo con con ruta condicional, pero al crear la otra ruta y seleccionar nuevamente el formulario https://form.jotform.com/242904631404147 no aparece en la lista desplegable, por favor me pueden comentar por qué pasa ello y ayudarme a solucionarlo.

El mismo formulario lo utilicé en la primera ruta:

Hay un error que se está generando al ejecutar el flujo de condiciones, cuando se debe precargar la respuesta de "¿Requiere Informe?" en el formulario de "Visitas de seguridad - C2D" no se está llenando el campo.

Hi Maria,

I tested it and doesn't work when a form is being used in another workflow or another split branch:

Could you clarify more? Why do you want to use the same form twice? Also, please allow me to access your account temporarily to check your Workflow settings. Don't worry, you can disable that again after we're done checking things out. Let me show you how to do it:

1. In the upper-right corner of your My Forms page, click on your Avatar/Profile Image icon.

2. In the small window that opens, click on Settings.

3. In the panel on the left, click on the Security tab.

4. Then, on the bottom-right side of the page, toggle Jotform Support Access to the On position.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

Hola,

Ya les proporcione el acceso de la cuenta.

Te comento sobre el flujo que queremos realizar:

• Por medio del flujo condicionado queremos direccionar un mensaje a cada inspector. Es decir, si en el flujo de "Asignación de Visita de seguridad" se selecciona al inspector Dagoberto, el flujo debe enviar al correo (al correo del inspector Dagoberto) el otro formulario "Visita de Seguridad - C2D" precargado con cierta información.

Este proceso debe aplicarse diferenciado a inspector, el cual condiciona a que correo debe enviar.

Hi Maria,

I tried testing this on my form, and unfortunately it is not possible to use the same form on different workflows. You only get to use the form once on every workflow you set up with your forms. Check out the image below:

As you can see, an error message will appear once you assign a form that is already assigned in other workflow. You may try considering another way, since this alternate solution is not possible at this time. How about adjusting your requirement instead?

Let us know if there’s anything else we can help you with.