Cuenta bloqueada por phishing

  • davidsh2304
    Fecha de consulta 27 de octubre de 2024, 16:09

    Buenos dias, estaba realizando un trabajo para mi universidad sobre un portotipo de app y de un momento a otro la cuenta con la que me registre con el correo ds.hurtado@unicauca.edu.co fue bloqueada por phishing, según leí no dejan realizar fomrularios de inicio de sesion o registro pero este prototipo al ser acerca de una app de salud necesito realizar el apartado de Log in.

    Agradeceria que la desbloqueen lo más rapido posible porque ese trabajo lo debo enviar hoy y no quiero trasnochar.

    Saludoss.

    Jotform Thread 20530691 Screenshot
  • Eliza Jotform Support
    Fecha de respuesta 27 de octubre de 2024, 16:51

    Hi David,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I see that you also asked this question on another thread, which you can check out here. As I've mentioned on my reply to that thread, collecting login credentials is against our Terms of Use, which is why your account was suspended again.

    Cuenta bloqueada por phishing Image 1 Screenshot 20

    I've removed the offending field from the form again. If the field is not for collecting login credentials, you can use a different label, such as "access code". You should be able to log in to your account again.

    Reach out again if you need any more help.

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