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David SantiagoFecha de consulta 27 de octubre de 2024, 16:00
Estaba realizando un prototipo de app para un trabajo de mi universidad y de un momento a otro la cuenta con la que me registre fue bloqueada por phishing.
Agradeceria que desbloquearan la cuenta lo mas rapido porque el trabajo lo entrego mañana y no quiero trasnochar.
Gracias!!
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Eliza Jotform SupportFecha de respuesta 27 de octubre de 2024, 16:09
Hi David,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I checked your account and saw that it was autosuspended by our Phishing Detection System, as your form named Iniciar Sesión contained a field for collecting login credentials, which is against our Terms of Use.
For us to reactivate your account, I've gone ahead and removed the offending field from your form. Your account has been reactivated, so you should be able to log in now.
Let us know if there’s anything else we can help you with.