NO PUEDO ACTUALIZAR MI MÉTODO DE PAGO - DESEO ACTUALIZAR MI PLAN

Buenas noches, no puedo pagar la actualización de mi plan ya he colocado una nueva tarjeta pero no me carga.

Soy plata deseo pasarme a oro por un mes

Hi ExpoCobre2024,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I see that your account is already upgraded to the Gold plan for a month. It looks like the new card went through successfully. Can you try to log in to your account to check if you can now see the Gold plan?

Let us know if you have any other questions.