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andrea.creategiaFecha de consulta 24 de octubre de 2024, 12:30
Sin querer se me borraron dos formularios muy importantes. Como puedo recuperarlos? tenía la base de datos de pedidos
gracias
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Carlo Jotform SupportFecha de respuesta 24 de octubre de 2024, 14:42
Hi andrea.creategia,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, keep in mind that if the form has been deleted within the last 30 days, you will still be able to restore it together with the submission data. It's easy to do, let me show you how:
- On the My Forms page, click on the Trash folder on the lower left.
- Hover your mouse on the deleted form and click Restore.
That's it. Give it a try and let us know if you need any other help.