Límite de espacio de carga excedido.

  • OperacionesSH
    Fecha de consulta 24 de octubre de 2024, 9:41

    hola me pueden ayudar con el mensaje de error que dice memoria llena

  • James Adalem Jotform Support
    Fecha de respuesta 24 de octubre de 2024, 9:58

    Hi Anyely,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    When I checked your account, your upload space was over the limit, so I recalculated your upload space, and now it is 0.00 B / 1.00 GB. I also went ahead and cleared your form caches. Clearing the form cache can also be done on your end, it's easy to do it manually. Let me show you how:

    1. On the My Form page, hover your mouse over your Profile Avatar on the top-right side.
    2. Click on Settings.
    3. Under the Settings panel, click on the Clear Cache button.
      Límite de espacio de carga excedido Screenshot 20

    Reach out again if there’s anything else we can do for you.

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