Eliminar requisito de captcha

Buenos días.

De forma espontánea, nuestro principal formulario está pidiendo resolver un captcha. Necesitamos eliminar esta medida puesto que nos ralentiza y no la consideramos necesaria.

¿Hay que agregar IPs de confianza, una lista blanca o algo parecido para evitar el captcha?

Saludos.

Hi iberianPF,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, please note that if we receive multiple submissions to one network/IP address then spam protection/reCaptcha will be triggered even if you did not add any Captcha widget to your form. To remove the captcha, the form needs to be whitelisted. So, I whitelisted your account, can you confirm if the captcha has been removed?

Give it a try and let us know if you need any help.