Formulario estilo test, mandar un correo u otro según respuestas

  • greatitute
    Fecha de consulta 22 de octubre de 2024, 5:38

    Cómo lo hago para crear un formulario donde según is la gente responda mayoría de preguntas a, b o c se le envíe un correo u otro?

  • Karlo Jotform Support
    Fecha de respuesta 22 de octubre de 2024, 8:16

    Hi greatitute,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, It's easy to set the Email notifications based on the answers of people who fill your form. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on the Settings.

    2. In the menu on the left side of the page, click on Conditions, and then select Change Email Recipient. (If you already have a condition set, first click on Add Condition, then select Change Email Recipient.)

    Formulario estilo test, mandar un correo u otro según respuestas Image 1 Screenshot 30

    3. Set up the conditions as you see below and click on Save:

    Formulario estilo test, mandar un correo u otro según respuestas Image 2 Screenshot 41

    I gave you an example based on the Single Choice element, but you can adjust the condition as needed. Also, to use different emails, you'll need to create separate ones. Check out our Setting Up Autoresponder Emails guide to learn how to create them. You can also check out our guide explaining How to Send Emails Based on a User's Answer.

    Give it a try and let us know if you have any other questions.