La dirección de correo electrónico sigue volviendo a la lista de rebotes.

Hola,

Mis correos siguen rebotando, quien me puede ayudar?

Hi Tekkrom,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, There are several reasons why your email address keeps going back to the bounce list. It could be due to a non-existent or inactive email address, your mail server might be unavailable, your email server rejected emails due to suspected spam, your mailbox is full, or Jotform is on your deny list. I checked the email address associated with your account and see that it's currently in our Bounce list, so I've gone ahead and removed it. You can check out the reason for the bounce below:

Reason(s) : bounced (host tekkrom.cl[190.113.0.184] said: 550-5.5.1 Your server IP address [38.152.248.201] does not have a valid reverse 550-DNS entry [pool6-199.formresponse.com]. See 550-http://spamauditor.org/best-practices/check_dynamic_reverse_dns/ for more 550-information.. Protection provided by MagicSpam 2.2.2-1 550 http://www.magicspam.com (in reply to RCPT TO command))

I also suggest checking out this guide to prevent email bouncing related issue in the future.

Let us know if you need any more help.