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Soy_LolaFecha de consulta 12 de octubre de 2024, 8:36
Hola! Quisiera solicitar el reembolso de los 59 USD del plan Oro Mensual ya que no lo estamos utilizando más.
Gracias!
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Sheena Jotform SupportFecha de respuesta 12 de octubre de 2024, 9:09
Hello Soy_Lola,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Support, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I have forwarded your request to the relevant team. I will get back to you with an update.
In the meantime, let us know if you have any other questions.
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Sheena Jotform SupportFecha de respuesta 12 de octubre de 2024, 10:27
Hello Soy_Lola,
To proceed with your request, please fill out our Refund Request form here and our Billing Team will review your request and will get back to you in 24 to 48 hours.
Let us know if you have any other questions.