Cancelacion de la cuenta

  • Ariel Bonilla
    Fecha de consulta 11 de octubre de 2024, 15:06

    Me cancelaron la cuenta en medio de un congreso que se eestara realizando ocupo su formulario. ESE FORMULARIO LO TENGO EN PSIQUIATRICOSANTAROSITA.COM


  • Paolo Jotform Support
    Fecha de respuesta 11 de octubre de 2024, 15:53

    Hi Ariel, 

    Unfortunately, our Spanish support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    As for your question, your account was suspended because you’ve got a form named Inscripciòn al congreso Santa Rositathat was flagged as offering a fake service/job application scam. We understand this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    For us to reactivate your account, I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.



  • Irene Jotform Reviewer
    Fecha de respuesta 12 de octubre de 2024, 6:07

    Hi Ariel,

    Thanks for reaching out to the Jotform Review Team. After looking into your account and finding that your company is legit, we’ve reinstated it. You should be able to log in now.

    Let us know if you need any other help.

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