no me estan llegando los documentos adjuntos

por favor ayuda, necesito descargar los adjuntos de mi archivo, me dice que enviaran un archivo comprimido a mi correo ventas2024@chbs.cl pero nunca llega nada

Hi Gruposalud_2024,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, when I checked our system, I saw that the email to download your files had already been sent. Check out this screenshot below:

If you have not received it, please check your Spam folder. Additionally, please Whitelist our Domains and IP Addresses, to prevent missing out on emails.

Reach out again if you need any other help.