ERROR EN CARGA DE FORMULARIOS URGENTE!!!

  • Firmatronica
    Fecha de consulta 9 de octubre de 2024, 11:45

    HOLA POR FAVOR, UNA DE NUESTRAS CUENTAS PERSONALES QUE TIENE COMPARTIDOS FORMULARIOS NUESTROS NO LE CARGAN LOS FORMULARIOS EN LA PANTALLA PRINCIPAL COMO SE VE EN LA SCREENSHOT, ADEMAS TIENE UNA INVITACION DE UNO DE NUESTROS FORMULARIOS PENDIENTE, YA ESTA ACEPTADA PERO NO PUEDE INGRESAR AL MISMO

    COMO PUEDE SOLUCIONARLO?

    ERROR EN CARGA DE FORMULARIOS URGENTE!!! Image 1 Screenshot 30ERROR EN CARGA DE FORMULARIOS URGENTE!!! Image 2 Screenshot 41

    Jotform Thread 19893861 Screenshot
  • Christine Jotform Support
    Fecha de respuesta 9 de octubre de 2024, 12:42

    Hi Firmatronica,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, when I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results: ERROR EN CARGA DE FORMULARIOS URGENTE!!! Image 1 Screenshot 20

    I've cleared your cache and can see that your form is working fine. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

    Give it a try and let us know how it goes.