Cómo buscar transacción

Buenos días

Necesito informacion, de como encontrar una transacción con el número de la tarjeta.

Por favor si es posible paso a paso 🤗

Hi Gladys,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, It is not possible to search the transaction using credit card details. You can use the Transaction ID in the Submission Table to find the transaction in the account associated with the payment method you're using. Let me show you where you can find the Transaction ID:

1. Open your form in Form Builder, click on the Downward Arrow icon next to the Jotform Logo, and then click on Tables.

2. In the Submission Table, select the submission, and then click on View, located on the top right side of the screen.

3. In the menu that appears on the right side of the screen, copy the ID under Transaction ID.

Give it a try and reach out again if you have any other questions.