What is the best subcription to choose?

Quisiera ver que plan se acomoda mejor, ya que el plan oro es muy grande para lo que necesito.

Hi produccionpeslac,

Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, can you provide us all the expected submissions per month and if you're collecting uploaded files per form. You can also check the account limits per subscription in the Pricing page. Checkout my screenshot below:

In the screenshot above, you will be able to compare the subscription and be able to choose what plan is best fit to your needs.

Reach out again if you have any other questions.

Si necesito soporte, ya que el plan oro es muy grande para mi, pero el plan plata no se porque no me funciona, ya te muestro los indicadores actualmente con el plan oro y lo estoy subutilizando.

Hi peslacproduction,

Yes, you can downgrade to the Silver subscription; however, please note that your total submission storage is at 36,075 and the limit for Silver is 25,000. What you can do is to download all submissions, then delete them to make room for new submissions. Let me show you how to download your submissions:

1. On your My Tables page, next to the form with the submissions you want to see, click on View Table.

2. Hover your mouse over the Download All button on the right side of the page. 

3. Now, choose CSV, Excel, or PDF format and download your data.

Let us know if you have any other questions.