No puedo acceder a mi cuenta y no recibo el correo electrónico para restablecer la contraseña

Buenos días,

No puedo acceder a mi cuenta ni recuperar la contraseña, no me llega el mail

Muchas gracias

Saludos!

Hi Amanda,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I see the email address you used to open this Support Ticket only belongs to a Guest account. Can you share your account username or email address so we can check? Or if you have a link to any of your forms, that could help us track your account as well.

Once we hear back from you, we'll be able to help you with this.