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Formularios_jotformFecha de consulta 4 de octubre de 2024, 12:06
Estimados, junto con saludar informo que al momento de llenar el formulario jotform de Ficha de Infraestructura la firma generada no se muestra cuando la persona firmante envía el documento firmado, aparece una imagen cortada, como si no se cargara.
Page URL: https://form.jotform.com/242185470754662 -
Silvano Jotform SupportFecha de respuesta 4 de octubre de 2024, 14:26
Hi Formularios_jotform,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, we recently encountered a related issue, but our Developer Team has resolved it. Please try again and let us know how it goes. As a precaution, I have cleared your form's cache to refresh your forms. If you experience the same problem, inform us, and we will conduct further testing to identify the issue.
Keep us updated and let us know if you need any more help.