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Yuri RojasFecha de consulta 4 de octubre de 2024, 8:01
Por que me han bloqueado la cuenta.?
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Summer Jotform SupportFecha de respuesta 4 de octubre de 2024, 8:39
Hi Yuri,
Thanks for reaching out to Jotform Support. While we do offer Support in many foreign languages, and we're working hard to add more every day, we don't currently have Spanish Support agents who can help you. So I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.
Now, coming back to your question, your account was suspended because you’ve got a form named Buenas Prácticas de Seguridad that was tagged as phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.
I did check your form, and it looks like the tagging was a false positive, so I reactivated your account. You should be able to log in now.
Reach out again if you need any other help.