Límite de envíos mensual con suscripción

  • thebillfoldhn
    Fecha de consulta 3 de octubre de 2024, 23:23

    Hola me pueden ayudar, adquirí una membresía en estos días pero ya la plataforma me dice que llegue a mi limite mensual de envíos que son 100

  • William Jotform Support
    Fecha de respuesta 3 de octubre de 2024, 23:36

    Hi thebillfoldhn,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I noticed that you purchased the Storage subscription. This subscription plan does not increase the limits of monthly submissions, but only the capacity to store data in your account. You must upgrade to at least the Bronze plan to increase your monthly limits. You may refer to this link for more details.

    Let us know if you have other questions.