Sincronización con Google Drive y no envío de archivos PDF de nuestros formularios.

Por favor ayudarnos con los siguiente:

Aun Persisten Fallas intermitentes en sincronizacion con google drive y envio de archivo pdf de nuestros formularaios Nuestros Clientes, los archivos adjuntos sin logo y sin archivos adjuntos.

Para nuestras operaciones es vital que nuestros formularios llegan a nuestros clientes de manera optima.

Hi ascensoresprisma,

Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'll reach out to the developer team right now and see if they have any idea of what's going on and when it'll be fixed. I'll get back to you as soon as I can.

Once we hear back from them, we’ll update this thread and let you know.

Hi ascensoresprisma,

When I checked your form, I saw that your submissions are successfully sent to Google Drive side after October 1st. On October 1st, we had an intermittent issue with our PDF generation, so PDFs weren't sent for that time. Our developers have resolved the issue, so everything should work properly now.

You can use Action Buttons on Tables to push existing submissions to Google Drive. You can also check out our guide about How to Send Data to Other Apps in Jotform Tables.

Can you please try again and see how it goes? If you encounter the same issue again, let us know and we'll do some more testing to see what's going on.