Correo electrónico en lista de rebote

Buen día,

Tengo días de que a diario me aparece este mensaje, no llegan los correos solicitados al correo principal y es realmente molesto tener que estar reenviando estos, ya que me es necesario para que quede el registro, ya eliminé el correo de la lista de rebote en varias ocasiones y sigue sucediendo.

Si fueran tan amables de darme una solución viable e inmediata les agradezco.

Hi SASAajustadores,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, the bounce list is a list to which an email address is added when an email can't be delivered. It could be due to a non-existent/inactive email address, your mail server being unavailable, your email server has rejected the emails due to suspected spam, your mailbox is full or Jotform is on your blacklist.

To avoid this issues, here is a guide on how to prevent email bouncing. You could also whitelist our IP addresses to avoid emails being blocked due to any security filter, this guide will help you with that.

Keep us updated and let us know if you need any more help.