Error en el envío de formularios

Buenas tardes, todos mis usuarios reportan el mismo error al darle click a "Enviar". Les aparece esto en vez de la pantalla de confirmación.

El formulario es el siguiente: https://form.jotform.com/242470377057661

Hi nadadoresuni,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, when I tested your form, the same thing happened, so I created a ticket about it and escalated this to our Developers.

In the meantime, reach out again if there’s anything else we can do for you.

Good morning,

Still I have the same problem,

How much time will it take to fix it?

Hi nadadoresuni,

We’re working on a solution as fast as we can. Rest assured that we’ll get back to you with an update as soon as we have one.

Thanks for your patience and understanding, we appreciate it.

Hello,

Is there any news?

Hi nadadoresuni,

We understand that this is taking longer to solve than expected. We need just a bit more time to come up with a solution. We’ll get back to you as soon as I have one.

We appreciate your patience while we work on a solution.

Hi,

I'm still waiting for the solution.

I also have another problem with the tickets widget as you can see in the following image:

Hi nadadoresuni,

There haven’t been any updates yet. I know that it’s taking some time to resolve. I’ve marked this as a Priority and reached out to our Developers again. We’ll let you know as soon as there’s an update.

We appreciate your patience while we work on a solution.

Hello,

Hi nadadoresuni,

I answered your other question on a new thread. You can go ahead and check that out here.

We really appreciate your patience and understanding while we look into this.

Hi nadadoresuni,

We heard from our developers and they stated that they have implemented some changes, and we can't replicate the issue anymore on cloned form. Can you please try again and see how it goes?

If you run into the same issue again, let us know, and we'll do more testing to see what's going on.

Hello,

The bug was fixed, thank you!