¿Cómo puedo visualizar la firma manuscrita?

Hola, estoy buscando una plataforma de formularios fáciles de rellenar y firmar para mi negocio, y la vuestra me ha gustado mucho, pero he hecho una prueba y el PDF que me llega firmado no refleja la firma manuscrita, solo indica que se ha firmado mediante vuestra plataforma. Necesitaría que en el PDF que me aparece firmado saliera la firma manuscrita, ¿es posible? Gracias

Hi lauraaloarce,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

Thanks for your patience, we appreciate it.

Hi lauraaloarce,

I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

Can you try it again and see how it goes? If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

Thank you very much, with the one I created I couldn't see the signature, I did another test and I couldn't see it either. But I cloned it, as you did, and with this clone I have been able to see the signature. I will keep testing before I am sure to launch it. Thanks for the follow up and the solution.