Mi cuenta ha sido suspendida.

Hola! me han suspendido la cuenta por prevension de "pishing" quisiera saber más a fondo el motivo. Usaba la cuenta para recibir comisiones de arte..

Al correo asociado, gracias.

Hi Fernanda,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

We appreciate your patience while we work on a solution.

Hi Fernanda, 

Your account was suspended because you’ve got a form named CONTACT Twitch Comm that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

I did check your form, and it looks like the tagging was a false positive, so I reactivated your account. You should be able to log in now.

Reach out again if you need any other help.

Muchas gracias! Es un formulario para comisiones de arte, nada de estafas. Gracias por reactivarlo!