Limite envíos

Hola,

Hemos eliminado envíos, pero no baja el total de envíos realizados.

Actualmente tenemos menos de 10.000 almacenados.

Gracias,
Víctor

Hi unifarco,

Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your account and saw that you currently have utilized 506 / 2,500 submission limit, with 6.29 GB / 10GB upload limit, which is still halfway your limit. I can also confirm that your forms are enabled. You can also check out this guide on understanding your account usage and limits. Can you check your account again to see if the figures are already reflected?

If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

Once we hear back from you, we'll be able to help you with this.