No se envían datos de envío a la integración de Hojas de cálculo de Google

  • bogotachirriada
    Fecha de consulta 13 de septiembre de 2024, 23:08

    Hola, un formulario que está integrado con google sheets de Google, se dejó de sincronizar. ¿cómo hago para que se sincronice? Quedo pendiente de su ayuda, gracias.

  • Victorino_S Jotform Support
    Fecha de respuesta 14 de septiembre de 2024, 1:24

    Hi Bogota,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Can you please try to reintegrate the Google Sheets integration in your form? Please note that the “Use an Existing Spreadsheet” option allows you to select an existing spreadsheet from your Google Sheets or Drive account, but it works a little differently. Instead of adding new submissions as a new row to the selected spreadsheet, it creates a new worksheet to store your form data. Here's how to do it:

    1. Click Settings at the top of Form Builder.
    2. Go to the Integrations tab on the left.
    3. Select the Google Sheets from the Integrations menu.No se envían datos de envío a la integración de Hojas de cálculo de Google Image 1 Screenshot 40
    4. Click on the Remove Integration button.No se envían datos de envío a la integración de Hojas de cálculo de Google Image 2 Screenshot 51
    5. Then, select the 'Yes, Remove!' button to proceed.
      No se envían datos de envío a la integración de Hojas de cálculo de Google Image 3 Screenshot 62
    6. Then, reintegrate the Google Sheets integration in your form.


    Do note to enable the "Send existing submissions to the sheet" option in the integration to include your existing form entries before the integration. We also have a guide about How to Integrate Forms With Google Sheets that you can check out.

    Give it a try, and let us know how it goes.