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CarolinaCofrePittetFecha de consulta 13 de septiembre de 2024, 12:11
Buen día!
Les comento que el idioma que deseo es Español para todo en la app.
El mensaje que aparece en ingles es "Add nombre de app to your home screen? Add this app on your home screen for quick and easy access when you're on the go"
Resulta que en computador (windows) el mensaje aparece en español. Pero en cualquier dispositivo Android el mensaje aparece en ingles. También en IOS sucede lo mismo, en algunos celulares (un poco mas actuales, aparece en español pero en versiones mas antiguas aparece en ingles). Necesito que ese mensaje este en Español en todas las variantes de sistemas operativos y versiones de estas.
Gracias! espero su respuesta.
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Israel Jotform SupportFecha de respuesta 13 de septiembre de 2024, 14:13
Hello Alma,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Can you send me the link to your App so I can take a look at it for you?
Once we hear back from you, we'll be able to help you with this
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CarolinaCofrePittetFecha de respuesta 15 de septiembre de 2024, 15:00
Hi! I can do english.... so basically I need everything in Spanish but the message that is shown in android and IOS, for adding the app to the device are in english, which is not what I need, I need that message in Spanish (well basically everything in the app). In windows there is no problem, I haven't check in Mac if you could, please do.
Here is the link of the app:
https://www.jotform.com/app/242256137611653I will be expecting your answer, thank you!
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Reymae Jotform SupportFecha de respuesta 15 de septiembre de 2024, 17:33
Hi Alma,
When the users click the link below, the modal will be showing in English as default.
https://www.jotform.com/app/242256137611653
As a workaround, you can add the language code "es" for Spanish to the app's link. Then, you can forward the updated link found below to your users to display the Add to Home Screen modal in Spanish.
https://www.jotform.com/es/app/242256137611653
Take a look at the screenshot below to see my results:
Give it a try and reach out again if you have any other questions.