cuenta suspendida

  • KAMERON
    Fecha de consulta 13 de septiembre de 2024, 11:26

    Saludos, cada que enlazo una imagen a una url me bloquean la cuenta, será posible que me ayuden con ese problema y me activen la cuenta Gracias.

  • Shirized Jotform Support
    Fecha de respuesta 13 de septiembre de 2024, 12:08

    Hi KAMERON,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    Thanks for your patience and understanding, we appreciate it.

  • Shirized Jotform Support
    Fecha de respuesta 13 de septiembre de 2024, 14:37

    Hi KAMERON,

    We have lifted the suspension, you should be able to log in to your account and access your forms now. But I would suggest modifying your forms and avoiding creating a form that only consists of images.

    Let us know if there’s anything else we can do for you.