Jotform table: not all data are downloaded to excel

  • Mei_Ling
    Fecha de consulta 13 de septiembre de 2024, 7:02
    In addition, I would also like to add that now, when downloading the table in Excel format, you are not taking all the information into account.

    That is, in the column "REXONA - Por la compra de 2 unds Rexona Women:", it should throw out two columns for "bidoneras" and for "portadorsal", but it only throws out one column.

  • Lorenz Jotform Support
    Fecha de respuesta 13 de septiembre de 2024, 7:06

    Hi Administrador MPG,

    Can you explain a bit more about the new issue you're referring to? do you mean, when you download the submission to excel, it doesn't capture all submission data that was available in the table? Is the issue happening on the same form? Have you checked others, and see if they are doing the same? It would be great as well, if you can take a screenshot of the issue.

    Once we hear back from you, we'll be able to help you with this.

  • Mei_Ling
    Fecha de respuesta 16 de septiembre de 2024, 10:54

    Hi, Lorenz,

    For sure, I'll use caps:

    Jotform table: not all data are downloaded to excel  Image 1 Screenshot 20As you can see in the column "Rexona - Por la ...", there are two option to fill and when I download the excel format, there's only a column for "Portadorsal" but not for "Bidonera".


    I remain atenttive.

  • Allan Brian Jotform Support
    Fecha de respuesta 16 de septiembre de 2024, 13:47

    Hi Administrador MPG,

    Thanks for reaching out to us for help. Upon checking on the screenshot you sent. You are trying to have 2 columns for Bidoneras and for Portadorsal. As per checking on your form you are using Input Table which is only 1 field for Portadorsal and Bidoneras. Please consider using two Short Text Elements instead. Let me show you how:

    1. In Form Builder, click on the Add Form Element menu on the left side of the page to see the complete list of elements and widgets.

    Jotform table: not all data are downloaded to excel  Image 1 Screenshot 30

    2. Under the Basic tab, scroll down the list, and then drag and drop the fields onto your Short Text. And that’s it.

    Jotform table: not all data are downloaded to excel  Image 2 Screenshot 41

    Give it a try and let us know how it goes.