Liberar espacio

Hola no puedo liberar espacio en la cuenta, ya he intentado de todo, vaciar la papelera y todos los registros pero igual sigue ocupando casi la mitad del almacenamiento, gracias

Hi airbnbcorazondeleje,

Thank you for contacting Jotform Support. I just wanted to remind you that I'll be helping you in English using Google Translate because our Spanish Support agents are busy helping other Jotform users right now, and you can reply in whichever language you feel comfortable using. But, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, it looks like all of your forms are working correctly at the moment. Since you have emptied the trash and purged all submission records it has already emptied your Upload Space. The system may not have refreshed at the time that you checked this but it seems to be showing correct numbers now. Please check your account details again to ensure it is now showing the correct limit.

Please let us know if you require anything further.