Cancelar cita y que se habilite en la agenda la fecha cancelada automaticamente

  • yissrodri
    Fecha de consulta 9 de septiembre de 2024, 0:15

    Hola, quisiera que la agenda la persona que llene el formulario pueda cancelarla fácilmente sin tener que volver a entrar al formulario. CON UN BOTON COMO EN CALENDAR DE GOOGLE y que se habilite la fecha en la agenda nuevamente.

  • William Jotform Support
    Fecha de respuesta 9 de septiembre de 2024, 2:49

    Hi Yiseth,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, unfortunately, it's not possible to just cancel an appointment with the appointment field without editing a submission. The next easiest step is to delete the submission if the intention is to free up the schedule without editing a submission. If these will not work for you, can you give us a walkthrough explaining how your form should be used and how or why deleting or editing a submission is not a reasonable approach?

    As soon as we hear back from you we'll help you more with this.

  • yissrodri
    Fecha de respuesta 9 de septiembre de 2024, 3:20

    Si claro, porque es para agendar y si se cancela no quisiera borrar el registro, sino colocar la etiqueta de cancelada y que se libere la fecha.

  • Lorenz Jotform Support
    Fecha de respuesta 9 de septiembre de 2024, 5:40

    Hi Yiseth,

    There's currently no option to have a cancel function that'll allow you to cancel and release the selected date. As mentioned by my colleague, the only way for it is to either edit the submission and unselect the date, or delete the submission. If you don't want to delete the record, then you'll have to resubmit the form, after cancelling the date selection. Let me walk you through it:

    1. In Jotform Table, click on the submission's three dots icon.

    2. Then, select Edit Entry from the dropdown list.

    3. After that, on the appointment field, click on the Cancel Selection, to cancel appointment.

    4. Lastly, submit the form.

    Cancelar cita y que se habilite en la agenda la fecha cancelada automaticamente Image 1 Screenshot 20

    Let us know if you have any other questions.

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