Form over quota. This form has exceeded its allocated quota.

  • inscfinancdwcolombia
    Fecha de consulta 3 de septiembre de 2024, 20:01

    Hola me sale este mensaje en mi formulario y justo estamos en medio de una inscripción a un curso y nadie más se ha podido inscribir. Es posible que nos ayuden a desbloquearlo al menos temporalmente? y a entender por qué sucede? gracias


    Form over quota.

    This form has exceeded its allocated quota.


  • Gian Jotform Support
    Fecha de respuesta 3 de septiembre de 2024, 20:29

    Hi inscfinancdwcolombia,

    Thanks for reaching out to Jotform Support. I checked your account and I see that your usage is already within the limit but the account is still in over-limit status. So, I refreshed your account and see that it is now active. Your forms are also active. Here's a screenshot showing one of your forms showing active:

    Form over quota Screenshot 20

    Please reload your account and it should work now.

  • inscfinancdwcolombia
    Fecha de respuesta 3 de septiembre de 2024, 20:35

    Gracias!

  • jaelianaurata
    Fecha de respuesta 4 de septiembre de 2024, 10:43

    hi I'm having the same problem, I thought it would restart at the beginning of the month
  • Sheena Jotform Support
    Fecha de respuesta 4 de septiembre de 2024, 11:03

    Hello Jaelina,

    I moved your other question to a new thread and helped you with that here.

    Let us know if you need any other help.