No se me carga la información de esta encuesta cuando me califican con estrellitas

  • ComercialEnviWorld
    Fecha de consulta 2 de septiembre de 2024, 18:14

    Califique una encuesta y no me refleja en los envíos las estrellitas

    https://form.jotform.com/242085487465668

  • Sakib Jotform Support
    Fecha de respuesta 2 de septiembre de 2024, 19:43

    Hi ComercialEnviWorld,

    Thank you for contacting Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, to confirm are you referring to not seeing the Star Rating fields in Jotform Tables? If so, I've checked your Jotform Tables and can see that both Star Rating fields are currently hidden, please select the following options in order to display the ratings within your submission table:

    1. On your Jotform Tables, click the columns button on the right hand side.
    2. From the drop down menu select both star rating fields and they will then be visible within the submission table

    No se me carga la información de esta encuesta cuando me califican con estrellitas  Image 1 Screenshot 20
    Please refer to this article if further details are needed.

    Please let us know if you require further support.

  • ComercialEnviWorld
    Fecha de respuesta 3 de septiembre de 2024, 10:08

    Muchas gracias por la ayuda :D