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infoskydronFecha de consulta 31 de agosto de 2024, 8:52
Hola buenos días. Tengo una consulta: En este link https://form.jotform.com/241363172328655 tengo un formulario donde se habilita para sacar una foto. ¿Pero esta imagen nunca llega a la tabla, si llegan el resto de los campos? Muchas gracias.
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Mahmoud Jotform SupportFecha de respuesta 31 de agosto de 2024, 9:38
Hi Daniel,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I checked your form and you're using the Take Photo widget. When I checked your tables, I noticed that you received the images for the recent submissions:
Make sure that your users upload their images within their submission. You can make it a Required field to prevent submitting the form without uploading their image. Just right-click on the Take Photo Widget and select Require:
If you're looking to download these images, you need to open the Form Inbox and right-click on the image to save it. The download attachment option in your tables works with the File Upload element only.
Let us know if you have any other questions.
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infoskydronFecha de respuesta 31 de agosto de 2024, 9:56
Thank you very much Mahmoud, for the quick response.
Yes, that's correct! Also, after sending my query I discovered that an email address is required to receive the image... Anyway, the form is OK. Have a nice day, thank you very much!