-
7_ExperienceFecha de consulta 28 de agosto de 2024, 6:35
sale esto cuando descargas archivos
no healthy upstream
-
Eliza Jotform SupportFecha de respuesta 28 de agosto de 2024, 8:43
Hi 7_Experience,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, can you share with us the URL of the form where the files are from? Let me show you where to find your form URL:
- On your My Forms page, hover your mouse over the form, and click on More on the right side of the page.
- Under the Publish column, select Publish Form.
- Click on the Copy Link button.
I've gone ahead and cleared your form caches. Can you try it again and see how it goes? If the same thing happens again, I suggest clearing your browser's caches, or using a different browser.
Once we hear back from you, we'll be able to help you with this.