Edit submission on the email notification

  • clientekitchen
    Fecha de consulta 27 de agosto de 2024, 15:00

    Buenas tardes

    Me surge una duda luego que se le de submit al envio de una solicitud la persona que envia puede modificarla luego de recibir un correo indicandole que el mismo tiene errores.

    Quedo atenta.

  • Aries Jotform Support
    Fecha de respuesta 27 de agosto de 2024, 20:15

    Hi clientekitchen,

    Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish , let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, can you please confirm what possible error related to the form where you want to correct on the form is submitted? But if you are looking for the user to be able to edit or make some corrections to the form after submission, you can add the add edit link to the email. This will allow them to access the submitted form and make changes to it. Here's how to do it:

    1. Open your form in Form Builder, and in the orange navigation bar at the top of the page, click on Settings.

    2. In the Settings menu, click on Emails and hover your mouse over the Autoresponder Email.

    3. Click on the Pencil icon, and in the window that opens, click on the Form Fields dropdown menu and select Edit Link.

    4. After adding the link, click on Save, and you're done.

    Edit submission on the email notification Image 1 Screenshot 30

    After submitting the form, the submitters will get an email like the one below:

    Edit submission on the email notification Image 2 Screenshot 41

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.