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Luncheva_servicioFecha de consulta 27 de agosto de 2024, 10:59
Hola. Actualmente cuándo uno desea editar un formulario, el email que debe ser verificado aparece como verificado pero al terminar de llenar el formulario aparece un error, indicando Incomplete Valúes - Email is not verified. La idea es que el cliente al llenar el formulario desde el inicio le indique para enviar el código y que no diga que ya está verificado.
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Christopher Jotform SupportFecha de respuesta 27 de agosto de 2024, 11:05
Hi Luncheva_servicio,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, are you referring to this form? If yes, I have cloned and tested it on my end and I was unable to replicate the issue as shown in the screen recording.
It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that. Also, would you allow us to perform a test submission on your form?
Once we hear back from you, we'll be able to help you with this.