Need help to fix the form.

  • Cam
    Fecha de consulta 26 de agosto de 2024, 12:55

    Hello! In this form https://www.jotform.com/form/232638042902048 , there are mandatory fields from which we would not be receiving information.

    What could be the problem? Can you help us? Thanks

  • Cristy Jotform Support
    Fecha de respuesta 26 de agosto de 2024, 15:26

    Hi Cam,

    Thanks for reaching out to Jotform Support. Rest assured, we’ll find a solution for this. Can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    Once we hear back from you, we'll be able to move forward with a solution.