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cristianaragon254Fecha de consulta 22 de agosto de 2024, 20:03
Deseo un solo pago con todo los beneficios. ¿Se puede?
Y otra cosa si pago por mes para quitar marca de agua, si lo dejo de pagar ¿Se pone la marca de agua?
Y lo últimos ¿así con marca de agua puedo publicarlo en la play store?
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Aries Jotform SupportFecha de respuesta 22 de agosto de 2024, 23:28
Hi cristianaragon254,
Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, for our paid plans, Bronze, Silver, and Gold, technically they all have the same benefits. The only difference is the usage limits and for the Gold plan, it has an extra feature where you can have the option to make your form HIPAA-compliant.
When your account is downgraded, the Jotform branding will show on your forms again. To remove the branding, you'd need to upgrade again to a paid plan.
In order for them to be published on the Apple App Store and Google Play Store, they must be native apps. As such, Jotform apps cannot be uploaded to the Google Play Store.
Let us know if you have any other questions.
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cristianaragon254Fecha de respuesta 24 de agosto de 2024, 9:11
entiendo lo que dices aver si me eplico, si compro un mes para quitar la macra de agua en aplicacion y luego dejo de pagarlo autamaticamente regresa de nuevo la marca de agua a mi aplicacion creada? es que quiero eliminar la marca de agua.
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cristianaragon254Fecha de respuesta 24 de agosto de 2024, 9:13
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Christian Ice Jotform SupportFecha de respuesta 24 de agosto de 2024, 11:44
Hi Kriss,
Yes, if you upgraded your plan to remove the Jotform branding or watermark, then you decided not to renew and downgraded your plan back to the Starter (Free) plan, the branding or watermark will automatically reappear to your existing app. To remove the branding, you'd need to upgrade again to a paid plan.
I moved your other question to a new thread and helped you with that here.
Let us know if there’s anything else we can help you with.