-
ChauzaFecha de consulta 20 de agosto de 2024, 18:21
necesito que cada formulario que diligencien me llegue al correo como un correo independiente; ya que me estan llegando en cascada uno debajo del otro en el mismo correo y necesito que sean correos separados para darle respuesatsn individuales a cada uno
-
Lesther Jotform SupportFecha de respuesta 20 de agosto de 2024, 21:01
Hi Marly,
Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question. What I understand in your message is that emails from Jotform are being grouped together and you want to receive them individually. Based on your screenshot, I assume that you're using Gmail. Gmail are grouping emails based on the email subject. Change the Notification email subject to fetch value from a field that always has unique value, an example is the name or email. Here's how to do that:
- On the Form Builder page, go to the Settings at the top navigation bar.
- Open the Email tab on the left.
- Hover your mouse on the Notification email and then click on the pencil icon to edit.
- On the Email Subject, remove the current subject link, click on the Form Fields button on the right and then select fields to be the email subject.
Let us know if you have any other questions.